Zefvora provides shipping service for orders delivered to addresses within the Philippines. All our jewelry items will be shipped from our designated warehouse location.
Order Processing Time
After your payment is successfully confirmed, we require 1–3 business days for order verification, jewelry quality inspection, packing and handover to shipping carriers. Processing time does not include weekends or Philippine public holidays.
Delivery Time
Standard shipping to Philippine addresses normally takes 5–12 business days after the parcel is dispatched. Delivery times are estimated and not guaranteed. Delays may occur due to courier operational issues, bad weather, customs/ local postal checks, remote location delivery or high peak shopping seasons.
Shipping Fees
Shipping cost will be displayed at checkout before you complete payment. Shipping fees are calculated based on your delivery location and parcel weight.
Shipment Tracking
Once your package is dispatched, we will send the tracking number to your registered email. You can track your parcel status with the provided tracking code on the courier’s official website.
Delivery Address Responsibility
Please double-check your full shipping address, contact name and phone number before submitting your order. We are not responsible for lost parcels caused by incorrect or incomplete delivery information provided by you. If the parcel is returned to us due to wrong address, you will need to cover the reshipping fee to receive your items again.
Parcel Damage & LostIf your package is confirmed lost by the courier, we will work with you to review the case. For parcels received with obvious outer packaging damage, please take photos immediately upon receipt and contact us via email within 48 hours.