This Privacy Policy describes how Zefvora collects, uses, stores and protects your personal information when you visit our website, place orders or contact our support. This policy applies to all users and customers located in the Philippines.
Information We Collect
We collect personal data you voluntarily submit to us, including your full name, delivery address, contact email, phone number, order details and payment reference information when you complete a purchase or send us support emails. We may also automatically collect non-personal data such as website browsing behavior, device type, IP address and page visit statistics to improve our website experience.
How We Use Your Information
We use your personal information only to process your jewelry orders, arrange product delivery, communicate order updates, handle return or refund requests, respond to your inquiries, prevent fraudulent transactions and improve our website service. We will never sell, rent or share your personal data to third parties for marketing purposes without your explicit consent.
Data Storage & Security
Your personal information will be retained only for the period necessary to fulfill your order and comply with relevant record requirements. We take reasonable technical measures to protect your stored data from unauthorized access, loss or leakage. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
Your Rights
You have the right to request access to your stored personal data, request correction of incorrect information or request deletion of your personal information by contacting us at tree@zefvora.com.
Cookies
Our website may use cookies to remember your preferences and optimize your browsing experience. You can adjust your browser settings to refuse cookies if you wish.
Updates
We may revise this Privacy Policy occasionally. Any changes will be posted on this page. Continued use of our website after updates means you accept the revised policy.